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Kenya Airways must be rebuilt as a national system of trust

Kenya Airways must be rebuilt as a national system of trust

Kenya Air­ways will not be saved by planes alone. It will be saved by judg­ment under pres­sure. In avi­a­tion, the true test of lead­er­ship is not how you take off, but how you recov­er when the sky refus­es you.

Yes­ter­day, aboard Kenya Air­ways from Lusa­ka, I expe­ri­enced what pas­sen­gers rarely for­get. As we descend­ed toward Nairo­bi, the cap­tain attempt­ed to land twice, but the weath­er refused us. Then came the pow­er­ful, scary surge from near land­ing back to full engine thrust. The cab­in fell into a tense silence filled with qui­et prayers and anx­ious glances. Even­tu­al­ly, we divert­ed to Mom­basa to refu­el. Some pas­sen­gers, assum­ing they had arrived at Mom­basa, hoped to dis­em­bark, only to learn that an emer­gency land­ing is not an arrival but a tem­po­rary refuge. Oth­ers anx­ious­ly cal­cu­lat­ed missed con­nec­tions to Entebbe and Lagos. It was a pow­er­ful reminder that in avi­a­tion, delays are not always fail­ures. Some­times it is discipline.

That moment took me back to 1993, when I deliv­ered to Pres­i­dent Moi a mes­sage from Pres­i­dent Sam Nujo­ma con­firm­ing approval for Kenya Air­ways to fly direct­ly to Wind­hoek. Two days ago, while return­ing from Zam­bia, I reflect­ed that Lusa­ka just got a direct link to Wind­hoek. More than three decades lat­er, the les­son remains unchanged. Sys­tems cre­ate progress.

Roads con­nect land. Ports move trade. Air­lines con­nect time, trust, tal­ent and oppor­tu­ni­ty. Africa’s chal­lenge is not a lack of tal­ent or resources. It is the sys­tems that con­nect its peo­ple and markets.

This is why the new Kiprono Kit­tony-led Kenya Air­ways board, whom I con­grat­u­late, mat­ters. Kenya Air­ways is more than just an air­line. It is a vital part of the nation’s eco­nom­ic flow. Kenya’s avi­a­tion sec­tor report­ed­ly adds about KSh425 bil­lion to the econ­o­my and sup­ports near­ly half a mil­lion jobs. Kenya Air­ways alone trans­ports 5.2 mil­lion pas­sen­gers out of rough­ly 9 mil­lion who vis­it Kenya each year through Nairobi’s Jomo Keny­at­ta Inter­na­tion­al Air­port, the main gate­way into East Africa. Our nation­al car­ri­er is there­fore not just a side sto­ry at the air­port. It is the core of trade, tourism, car­go, diplo­ma­cy, and nation­al confidence.

My advice to the new board is straight­for­ward. Stay clear of three emer­gency landings.

The first prob­lem is hav­ing the wrong type of chief exec­u­tive. In bad weath­er, nobody looks for a pop­u­lar leader. They want a proven one. Avi­a­tion is an inter­na­tion­al indus­try that demands deep oper­a­tional exper­tise. Kenya Air­ways now needs lead­er­ship that under­stands air­line recov­ery from with­in the cock­pit, the con­trol room, the net­work desk, and the main­te­nance hangar. This is not the time for fan­cy the­o­ries; it is the time for rel­e­vant, proven oper­a­tional lead­er­ship. Africa has already seen how long it takes to rebuild a nation­al car­ri­er once con­fi­dence is lost.

The sec­ond emer­gency land­ing is sep­a­rat­ing the air­port from the air­line. They are one sys­tem. A mod­ern air­port with­out a strong home car­ri­er may look busy but remains vul­ner­a­ble when geopo­lit­i­cal ten­sions or for­eign air­lines shift glob­al routes. Lead­ing hubs such as Dubai, Doha, Sin­ga­pore, Ams­ter­dam, and Atlanta thrive because their air­ports and nation­al air­lines strength­en each other.

The third emer­gency land­ing is fail­ing to make cit­i­zens, work­ers, investors, and the gov­ern­ment see Kenya Air­ways as a shared nation­al asset. When avi­a­tion is viewed only as trans­porta­tion, labor dis­putes become eas­i­er, poli­cies become care­less, and part­ner­ships turn trans­ac­tion­al. But when the coun­try under­stands that this air­line trans­ports flow­ers, meat, farm­ers, tourists, investors, ideas, and the val­ue of our nat­ur­al her­itage, the con­ver­sa­tion shifts. This can sup­port house­holds, not just conferences.

As I have repeat­ed­ly said, lead­er­ship does not cre­ate val­ue. It pro­tects, enables, or destroys it. The new board must sta­bi­lize first, restore reli­a­bil­i­ty, and align ambi­tion with real capac­i­ty. If they suc­ceed, Kenya Air­ways will not mere­ly recov­er. It will show that when a nation pro­tects the sys­tems that con­nect its peo­ple to the world, pros­per­i­ty fol­lows. Think green. Act green.

KaluaGreen
About Dr. Kalua Green

He is the Chief Stew­ard of Green Africa Group, a con­glom­er­ate that was envi­sioned in 1991 to con­nect, pro­duce and impact var­i­ous aspi­ra­tions of human­i­ty through Sus­tain­able Mobil­i­ty & Safe­ty Solu­tions, Eco­pre­neur­ship & Agribusi­ness, Ship­ping & Logis­tics, Envi­ron­men­tal Pro­tec­tion Ini­tia­tives, as well as Hos­pi­tal­i­ty & fur­nish­ings sectors

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